QS Support
Support for approved QS Platform teams.
Share the workflow or store impacted. We'll respond with next steps and escalate if needed.
Response windows
Standard tickets answered within 1 business day.
Critical escalation
Urgent outages routed to the on-call lead.
Dedicated success
Account teams can be added to any ticket.
Common requests
Dispatching errorsRetailer complianceCrew time editsInvoice questionsAPI accessUser permissions
Support ticket
Tell us what happened.
Include store, order, or crew details for faster triage.